Question 1

How does the Relative Information tag work?

Accepted Answer

Each tag carries a toll-free call-in number and your unique ID. In an emergency, anyone can call the number, enter the ID, and our automated system connects them to your emergency contacts in priority order until someone is reached.

Question 2

Do I need to download an app?

Accepted Answer

No. The system works through a standard phone call. Anyone with a phone can call the toll-free number on the tag — no app, no smartphone, and no internet connection required.

Question 3

How much does Relative Information cost?

Accepted Answer

The Individual plan is $20 per year and includes 1 physical tag with full service. The Family plan is $40 per year and covers up to 4 people in the same household with tags included.

Question 4

Is my personal information secure?

Accepted Answer

Yes. Your emergency contacts and medical information are stored securely and are only accessed when someone calls in with your tag ID. The tag itself displays no personal details — only the call-in number and your unique ID.

Question 5

Who is the Relative Information tag for?

Accepted Answer

The tag is designed for anyone who may need help in an emergency — children, teens, seniors, runners, cyclists, hikers, and anyone with medical conditions. It ensures someone can always be reached on your behalf.

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Frequently Asked Questions

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Frequently Asked Questions

How does the Relative Information tag work?

What happens when someone calls the number on my tag?

Do I need a smartphone to use Relative Information?

How do I set up my tag?

Can I change my subscription plan?

What if I lose my tag?

Is my information secure?

How do I update my emergency contacts?

Do you offer refunds?

Can I use Relative Information internationally?

We value your privacy